Our Commitment to Your Privacy and Data Protection
At Billie GmbH, your privacy is paramount. We believe in building not just structures, but also trust. This Privacy Policy outlines our transparent approach to data handling, ensuring your personal information is treated with the utmost care and respect, reflecting our commitment as caring experts.
We adhere strictly to comprehensive GDPR compliance and the highest European data protection standards. Our practices are designed to provide clear understanding and control over your data, ensuring your peace of mind.
Last Updated: October 26, 2023. This policy is regularly reviewed.Your Fundamental Rights
- Transparency: Clear overview of information collection practices and usage purposes.
- Control: Detailed summary of your user rights and data access procedures.
- Security: Our unwavering commitment to safeguarding your data.
Information We Collect and How We Use It
To deliver precise and effective construction solutions, we responsibly collect specific information. We ensure every piece of data serves a clear purpose in enhancing your experience with us.
Personal Information
We collect essential contact details such as your name, email address, phone number, and postal address. This also includes specific project information you provide, and your communication preferences.
Purpose: To understand your project needs, facilitate direct communication, and deliver personalized service.
Website Usage Data
This includes non-personally identifiable information like browser type, pages visited, time spent on our site, and referring websites. We use cookies and similar technologies for analytics.
Purpose: To improve our website's functionality, understand user behavior, and enhance your digital experience with Billie GmbH.
Business & Communication Records
Information related to project requirements, timelines, budget considerations, and records of our email correspondence, phone calls, and consultation notes.
Purpose: For meticulous project planning, providing comprehensive customer service, and maintaining a clear record of our professional interactions.
All collected information is retained only for the period necessary to fulfill the purposes for which it was collected, or as required by law, ensuring prudent data management.
Your Rights Under GDPR and Data Protection Laws
We empower you with control over your personal data. Under GDPR and other applicable data protection laws, you have specific rights that we fully uphold. Your choices matter, and we respect them.
Right to Access & Rectification
You have the right to request copies of your personal data and information on how it's used. Should any information be inaccurate or incomplete, you can request its correction.
Right to Erasure & Restriction
Under certain circumstances, you can request the deletion of your personal data. You may also request that we limit how your personal information is used.
Right to Data Portability & Objection
You can request to receive your personal data in a structured, machine-readable format. You also have the right to object to specific data processing activities, such as direct marketing.
To exercise any of these rights, please refer to the contact information in the final section of this policy. We are committed to processing your requests promptly and with clear guidance.
How We Protect Your Personal Information
Security is integral to our operations, just as it is in our construction projects. We implement robust, multi-layered security measures to guard your personal information against unauthorized access, disclosure, alteration, or destruction. Your trust is our foundation.
Technical Measures
We employ encryption (SSL/TLS for data in transit), secure servers, and strict access controls to limit data access only to authorized personnel on a need-to-know basis.
Administrative Safeguards
Our team undergoes regular training on privacy best practices and data handling procedures. We have clear internal policies to ensure privacy by design and by default.
Physical Security
Our offices are secured, and sensitive documents or hardware are protected. We adhere to stringent physical access controls to prevent unauthorized entry.
Data Transmission & Third-Party Security
We utilize secure communication channels for transferring data. When working with third-party vendors, we meticulously vet their security practices and ensure they comply with our high data protection standards.
Incident Response
In the unlikely event of a data breach, we have comprehensive incident response procedures in place, including prompt notification to affected parties and relevant authorities, and immediate remediation efforts.
Privacy Questions and Data Protection Contact
Your peace of mind is important to us. If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have any concerns regarding your personal data, our Data Protection Officer is readily available to assist you.
Please reach out to us using the contact information below. We aim to respond to all inquiries promptly and comprehensively.
Contact Our Data Protection Officer:
Email: privacy@DOMAIN_NAME_REPLACE
Telephone: +49 123 4567890
We regularly update this privacy policy to reflect changes in legal requirements or our operational practices. We encourage you to review it periodically.